If you have requested duplication services and been in touch with Research Services about your order, you will find your digital files under the Duplication Orders dropdown and Electronically Delivered Items section in your Aeon account's top ribbon.
To download the file(s), follow the directions in red text at the top of that page. You have 14 days to view and download your requested files to your computer, and after 14 days the Aeon server will clear the upload(s) from your account. Please ensure that you have saved the file(s) securely to your computer as we cannot assure we save all scans made for researchers.
If you requested materials from a finding aid without going through the duplication order process, you will not be able to "see" digital copies of the items you requested. This is because not all Special Collections materials have been digitized and made available for digital access. You can find collections that have been digitized, some of which are held in Special Collections, on the University Libraries' Digital Collections webpage. Archival materials that haven't been digitized yet will require a duplication order. Once you've selected the items from the finding aid you'd like to have scanned, you can go into your My Requests cart and set the request type dropdown to Photoduplication before submitting your requests completely. The image below shows how to set your request type to Photoduplication when submitting your requests to Aeon from the My Requests cart. After you submit the request as photoduplication and can see the transaction in your Aeon account, we will reach out to you to arrange staff-assisted duplication services.
