Answered By: AskA Librarian
Last Updated: Oct 04, 2016     Views: 103

For online IT support visit the Tech Tutors  (Sun-Thu 1-10pm EST).

At the University Park campus, the IT Service Desk is located in the Knowledge Commons, 1st Floor West Pattee Library. Also known as the "Green Team," the IT Service Desk provides hands-on technology support on personal devices, such as your laptop, ipad or other tablet, smartphone and even your desktop computer. 

The various services include:

  • On campus wireless connectivity for laptops and mobile devices
  • Hardware diagnostics and troubleshooting
  • Hardware installation
  • Software troubleshooting and insallation
  • Virus/Spyware detection and removal
  • Data back-up and migration
  • Reformatting an operating system
  • Many others!

Contact information, hours and any additional information can be found at the IT Service Desk at the Knowledge Commons page.

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