Answered By: Helen Smith Last Updated: Apr 23, 2018 Views: 64
First, check the date and time that the notice was sent. It's possible that the notice was sent before you returned the item. You can also check your current list of checkouts at My Library Account. If the item does not appear on that list, it has already been removed from your account.
If you believe that you received an overdue or bill notice for an item that you've returned, complete the online Claim Returned form to initiate a library staff search.